Privacy Policy

What we collect

Account information: your name and email address.

Expert profiles: experience, specialties, availability, portfolio highlights, service areas (counties served), and verification status.

Requests: the title, description, desired outcome, and county for in-person work, plus any optional budget, timeline, and files you attach.

Connections and messages: who approved whom, and the messages exchanged after mutual approval.

Payment records: BridgeLink is free at launch, so we collect no payment information. If fees are introduced later, payments will be handled by a payment processor and card numbers will never be stored on BridgeLink.

How we use it

To match requests to experts whose specialties genuinely fit.

To run the dual-approval flow and notify you by email when a match, approval, or connection needs your attention.

To keep the platform safe: detecting abuse, spam, and attempts to circumvent the approval flow.

What is public and what is private

Public: expert profiles — name, specialties, experience, availability, service areas, and verification level — appear in search results.

Private: requests, matches, messages, connection details, and client identities. Requests are shown only to matched experts who were invited; nothing is broadcast publicly. We never sell your details as a lead.

Email

Transactional and alert emails are sent from notify.bridgelink.community: account confirmation, password resets, match and approval notifications, and connection updates.

Alert emails (like new-match notifications) can be turned off in your notification settings. Essential account emails, such as password resets, are required for security.

No ad tracking, no data selling

We do not sell or rent personal data, we do not run advertising trackers, and we do not share your information with advertisers.

We share data only with the providers that make the platform work: our hosting and database provider, our email delivery provider, and Stripe for payments.

Phone numbers

BridgeLink does not collect phone numbers or send text messages at launch. If that changes, this policy will be updated first, and you will be asked before any phone number is collected or verified.

Retention and deletion

We keep your data while your account is active. You can request deletion of your account and personal data at any time by emailing admin@bridgelink.community.

Some records may be retained where needed for legal or payment-record obligations.

Contact

Privacy questions or deletion requests? Email admin@bridgelink.community.